Coronavirus

The latest information regarding Coronavirus can be found on the NHS website. Please check this website BEFORE calling the surgery so that we can keep our lines clear for patients needing medical attention

Coronavirus Vaccinations

We are thrilled to be offering the COVID 19 vaccination and are working with 3 other local practices (Southbourne Surgery, Littledown surgery and Beaufort Road Surgery) as part of the Bournemouth East Collaborative Primary Care Network to deliver the programme. We have every faith that both the Pfizer and Oxford AstraZeneca vaccines are very safe and effective at protecting you from symptoms of COVID 19.

So far, we have completed over 3000 vaccinations to care home residents and their carers, frontline health and social care professionals and patients over the age of 80. We are working through the vaccination cohorts as advised by NHS England. Currently we are inviting patients aged between 75 and 79 years of age. To help answer any questions you might we hope that the following FAQ are helpful. The practice continues to offer normal care alongside the vaccination programme. As you may expect things are very busy at the moment. We are incredibly grateful for your patience with any delays you experience in us answering the phone or appointment availability.

Please download the following leaflets for more information on the Vaccine:

FAQ COVID 19 Vaccination Programme

Guide for Adults

Pregnancy Leaflet

What to Expect After the Vaccine

Why do I have to wait for my COVID 19 vaccine

COVID -19 vaccination and blood clotting - information about your vaccination 

COVID -19 vaccination and blood clotting

Coronavirus - Stay Alert- Stop The Spread!

Please read the following...

Please do not come to the surgery unless you have been asked to.  Most consultations will initially be via telephone and we will then advise you if you need to come in.

We would also encourage you try e-consult which provides invaluable self-management advice but will also communicate with our clinical team if there is a need.

You must wear a mask face covering that fully covers your mouth and nose when attending the surgery.

We have installed a door entry system on both sites - please use the intercom to speak with the receptionist on arrival.

Please observe social distancing at all times both inside and outside of the surgery.

Phone lines are extremely busy - we apologies for any delays and will do our very best to answer your calls as quickly as possible - please help us to by avoiding our busiest times [approx 08:00 - 10:00] if you are able to.

We regret that due to the current Covonavirus Pandemic, we are not permitting booking of online appointments at this time - we hope to restore this facility when it is safer to do so.

Important Message About Your Children During The Coronavirus Outbreak

COVID-19 is unlikely to make your child seriously unwell, but they like everyone else might be infectious: so it is important to stay at home if they are managing well.

However, all the ‘normal’ illnesses that can make children severely unwell can still occur and there is a risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing safe care as they have always done for children.  If you are not sure if your child is unwell and whether they need to be seen, then visit https://www.what0-18.nhs.uk/national call 111 or contact your GP. For information about crying babies, visit http://iconcope.org/parentsdvice/

If your child appears severely unwell and advice is not quickly available call 999 or take them to the hospital Emergency Department as you would in other times.

Domestic Violence

If you are affected by domestic abuse, help is available.  To find support please see following links:

www.dorset.police.uk/abuse-help
www.dorsetcouncil.gov.uk/dvahelp