Important - Prescription Service

You can order your medication in the following ways:

  • Via the NHS App
  • via SystemOne online (to sign up for online services, complete the form SystmOnline registration Request.pdf and bring it in to reception with your ID)
  • If you have problems ordering online you can still email but this service will stop on 30th April 2024, so please setup your online access as soon as possible.
  • prescription post box onsite

We DO NOT accept prescription requests over the telephone

Please be advised, at least 48 hours is required for all prescription requests.

All patients are required to nominate a pharmacy.  If you wish to have your prescriptions delivered please discuss this with your pharmacy of choice.



Repeat Dispensing - Available Only for Some Patients/Medicines

How convenient would it be if you were able to come to the doctors once and collect enough prescriptions to last up to one year? 
It is not appropriate for everyone; this service is available to some of our patients but only under certain circumstances. 
You need to…

  • Be on one or two long-term regular medicines
  • Be stable on this medication e.g. it doesn’t need regularly changing
  • Use the same Pharmacist to collect your medicine
  • Have your Doctors agreement to join this scheme

How it works…

  • Ask your prescriber e.g. Doctor or Nurse if this system is suitable for you
  • Sign a consent form
  • Tell us which Pharmacy you are using
  • The prescriber then gives you an Authorisation prescription and a quantity of Repeat Dispensing prescriptions
  • Take these to your regular Pharmacist for them to look after for you – this is important so that you do not lose the prescriptions 
  • Each time you need more medicine – you simply go to your pharmacist to collect more
  • When you have used the last issued repeat dispensing prescription – make an appointment to come back and see the doctor for the next batch

If you have any further questions about Repeat Dispensing – please ask us

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.