Shelley Manor & Holdenhurst Medical Centre was adapted with disabled people in mind when the original alterations were made to the property.  A survey of the premises has been undertaken and additional improvements made to ensure that we continue to meet your needs.  The facilities include; sloping path to the entrance of the building including a bell if you need to assistance; lowering of postal boxes, a lift; hearing loop; disable writing pack; large print practice leaflet and disabled toilet facilities. 

In conjunction with this, the staff are constantly mindful of your needs and are more than happy to assist you, so please ask.  We hope that these improvements will ensure easy access for everyone visiting the surgery.  However, should you encounter any difficulties whatsoever, please do not hesitate to speak with our Practice Manager or make use of our suggestion box so that we can investigate reasonable adjustments to make your visit more comfortable. 

You are welcome to use the car parking facilities at either site, there is limited parking at the rear of Holdenhurst Road Surgery so we do ask for your consideration when leaving your vehicles unattended so that others are not prevented from entering or exiting the car park.  This is particularly important for the Doctors/Nurses who may be called away from the surgery to attend to an emergency.  Please note that all vehicles are parked at the owners risk and the surgery cannot be held responsible for any loss or damage that may occur.

IMPORTANT TO NOTE - HOLDENHURST ROAD CAR PARK - There is an external company (Creative Car Parking) that monitors the Holdenhurst Road Car Park and will issue parking fines if used by anyone not attending the Surgery for a medical reason. Please be sure to enter your CAR REGISTRATION NUMBER in to the iPad in the waiting room before leaving the building to ensure that you do not receive a fine. Thank you.